New Cell Phones

Q: How to transfer the data to a new phone?

A: To move your data to your new phone, please follow these steps:

Power on your new phone and tap Start.

Connect to a Wi-Fi network when prompted.

Select the option to copy apps and data from your old or refurbished phone. 
Tip: If you have a cable that can link your phones, use it to copy your data faster and easier.

Verify that your texts, photos, and videos are transferred successfully.

Q: Which new phones launched by apple?

A: Apple has just unveiled its new cell phones: the iPhone 15 and 15 Pro. These new devices feature a major improvement over previous models: they use USB-C ports instead of Lightning ports, making them more compatible with other chargers and accessories. The iPhone 15 and 15 Pro also have some other impressive enhancements that make them worth checking out.

Q: What are the latest new phones in trend/2024?
A: This year, we are looking forward to some exciting new phone launches from Apple, Google, Samsung, and others. The iPhone 16 will be the next generation of Apple’s iconic smartphone, with rumored features such as a periscope zoom camera and a 120Hz display. The Google Pixel 9 will be the successor of the Pixel 6, which introduced a custom Tensor chip and a revamped design. The Samsung Galaxy Fold 6 and Flip 6 will be the latest additions to Samsung’s foldable lineup, offering more durability, versatility, and innovation. And these are just some of the new phones that we can expect to see in 2024.

Q: What are the cautions to take care of new phones?
A: To keep your new phone in good condition, you should follow these tips:

Buy a case to protect it from scratches and damages.

Use a screen protector to prevent cracks and smudges.

Clean it regularly with a soft cloth and a mild solution.

Charge it properly and avoid extreme temperatures and humidity.

Update it frequently to get the latest features and security patches.

Uninstall unused apps to free up space and improve performance.

Add more storage with a microSD card or cloud service if needed.

Handle it with care and avoid dropping it or exposing it to water.

Q: What types of new cell phones do you offer?
A: We offer a wide range of new cell phones from leading brands such as Apple, Samsung, Google, and more. Our selection includes the latest models and variants to meet different needs and preferences.

Q: Are the new cell phones you sell unlocked?
A: Yes, most of our new cell phones are unlocked and can be used with any carrier. Please check the product description for specific details regarding carrier compatibility.

Q: What is included with the purchase of a new cell phone?
A: All new cell phones come with the original manufacturer's accessories, which typically include a charger (if provided by manufacturer), USB cable, and user manual. Some models may also include additional accessories like charger cube, earphones or a SIM ejection tool.

Q: How long does shipping take for new phones?
A: Our shipping fees are calculated based on several factors, including your chosen shipping method, the weight and dimensions of the products, and your delivery location. Cellmigo offers Free Shipping on all domestic orders and Free 2-Day Shipping on all orders over $200.
Please note that international shipping rates may apply to orders outside the Continental US.

Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your order on our website or the carrier's website.

Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Q: How do I choose the right new cell phone for me?
A: A: You can use the filters on our collection page to narrow down your options based on brand, model, features, and price. Additionally, we offer a Device Wizard on our website. This tool allows you to take a quick quiz, answering a few questions about your preferences and needs, to help narrow down the best options for you. Our customer service team is also available to help you find the perfect phone to meet your needs.

Q: Do your new cell phones support the latest network technologies?
A: Yes, our new cell phones support the latest network technologies, including 4G LTE and 5G, ensuring you get the best possible performance and connectivity.

Q: How can I contact customer support?
A: You can reach our customer support team via email, phone at 718-558-5900, or through our website's live chat feature. Our team is available from 9 am to 5 pm to assist you with any questions or concerns.

Q: What should I do if I have a problem with my new cell phone?
A: If you experience any issues with your new cell phone, please contact our customer support team. We will assist you in troubleshooting the problem or guide you through the warranty claim process if necessary.

Q: How to transfer the data to a new phone?
A: To move your data to your new phone, please follow these steps:

• Power on your new phone and tap Start.
• Connect to a Wi-Fi network when prompted.
• Select the option to copy apps and data from your old or refurbished phone.
  Tip: If you have a cable that can link your phones, use it to copy your data faster and easier.
• Verify that your texts, photos, and videos are transferred successfully.

Q: What are the cautions to take care of new phones?
A: To keep your new phone in good condition, you should follow these tips:

• Buy a case to protect it from scratches and damages.
• Use a screen protector to prevent cracks and smudges.
• Clean it regularly with a soft cloth and a mild solution.
• Charge it properly and avoid extreme temperatures and humidity.
• Update it frequently to get the latest features and security patches.
• Uninstall unused apps to free up space and improve performance.
• Add more storage with a microSD card or cloud service if needed.
• Handle it with care and avoid dropping it or exposing it to water.

Q: Do new cell phones come with a warranty?
A: Most of the new cell phones sold at Cellmigo come with a warranty. The warranty period and terms vary by brand and model. Please refer to the product page for specific warranty information.

Q: What is your return policy for new cell phones?
A: We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the phone within this period for a refund or exchange, provided it is in its original condition.

Q: Are your new cell phones secure?
A: Yes, all our new cell phones come with the latest security features and updates from the manufacturers. We recommend keeping your phone's software up-to-date to ensure optimal security.

Q: Can I update the software on my new cell phone?
A: Yes, you can update the software on your new cell phone through the settings menu. It’s important to regularly check for and install updates to ensure your phone runs smoothly and securely.