We stand behind the quality of our products. That's why we offer a comprehensive one-year extended warranty on all eligible devices, giving you peace of mind and ensuring a smooth experience.
Warranty Period:
This extended warranty covers defects in material and workmanship in the device(s) sold by Cellmigo for a period of one (1) year from the original date of purchase by the original buyer.
Coverage:
- Defects in material and workmanship for one year from the original date of purchase.
- Devices specifically marked as "1 Year Extended Warranty" or with a warranty purchased at checkout.
- Repairs or replacements at Cellmigo's discretion for qualifying manufacturing defects under normal use conditions.
- US domestic return shipping labels for warranty claims.
Warranty Claim Process:
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Contact Us: Reach out to our friendly support team through our contact page. We aim to respond within 48 business hours via email.
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Provide Proof of Purchase: Have your original invoice and matching serial number scanned during shipment ready for verification.
Exclusions: This warranty does not cover:
- International shipping costs.
- Physical damage to the Product.
- Devices that have been tampered with, either in hardware or software.
- Products with a manufacturer's warranty.
- Used items, unless a separate warranty was purchased for them.
Fraud Prevention: To protect Cellmigo against warranty fraud:
- Warranty service is contingent upon the presentation of the original purchase invoice and the unaltered serial number of the Product.
- Tampering with the Product or its software, or providing false information during the warranty claim process, will void the warranty.
Limitations:
Cellmigo reserves the right to repair or replace the warrantied item as deemed appropriate, provided there is no evidence of misuse, abuse, or physical damage. Decisions regarding the applicability of warranty terms are at the sole discretion of Cellmigo.
General Conditions:
This warranty lays out the full extent of Cellmigo's liability and does not affect your statutory rights as a consumer. Cellmigo disclaims any implied warranties to the maximum extent permitted by law.
For further details or to initiate a warranty claim, please visit Cellmigo's contact page.
Shop with confidence, knowing Cellmigo has your back.
