At Cellmigo, we are dedicated to ensuring a smooth and efficient shopping experience for our valued customers. Our shipping policy is designed with your convenience in mind, and we are committed to providing reliable and prompt delivery of your orders. Here is an overview of our shipping policy, which includes several benefits and commitments to enhance your satisfaction:
Shipping Locations:
We proudly serve customers across the United States, offering shipping to most domestic locations. While our primary focus is on domestic shipping, we are actively exploring options for international expansion.
Shipping Methods:
To cater to your unique needs, we offer a range of shipping methods:
1. Standard Shipping: Our standard shipping option ensures reliable delivery within a reasonable timeframe. The estimated delivery time will be presented to you during the checkout process, and it may vary based on your location.
2. Express Shipping: For those who prefer faster delivery, we offer an express shipping option. This service prioritizes your order, resulting in earlier delivery compared to standard shipping.
Shipping Fees:
Our shipping fees are calculated based on several factors, including your chosen shipping method, the weight and dimensions of the products, and your delivery location. We are pleased to offer you the following cost-saving benefits:
- Enjoy Free Shipping on all domestic orders.
- Receive Free 2-Day Shipping on all orders over $200. Please note that international shipping rates may apply to orders outside the Continental US.
Order Processing Time:
We understand the excitement of receiving your new purchase. To ensure you receive your order promptly, we make every effort to process and ship orders as swiftly as possible. Typically, order processing takes 24 hours from the time of payment clearance, ensuring your items reach you in a timely manner.
Delivery Time:
The delivery timeframe varies depending on your selected shipping method and your location. Rest assured that once your order is dispatched, you will receive a unique tracking number. This tracking number allows you to monitor your shipment's status and stay informed about its estimated delivery date.
Tracking Your Order:
To keep you informed every step of the way, we provide order tracking. Easily track your order by entering the provided tracking number on our website or on the carrier's platform.
30-Day Returns:
We want you to shop with confidence. If, for any reason, you are not completely satisfied with your purchase, we offer fast, hassle-free 30-day returns. Please review our Returns and Refunds policy for detailed information on how to initiate a return.
Uninterrupted Customer Assistance:
Our dedicated customer assistance team is always available to provide uninterrupted support. If you have any questions, concerns, or require assistance with your order, please do not hesitate to reach out to us. Your satisfaction is our priority.
At Cellmigo, we are committed to delivering not only top-quality products but also an exceptional shopping experience. We hope this shipping policy provides clarity on our processes and the benefits you can expect when shopping with us. Thank you for choosing Cellmigo, where convenience and quality meet.